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The definition of a true local – parents, grandparents, my partner Max and myself, all born in Cairns. It is no secret that we all love the far north. I finished school in year 10 because I decided it was not for me, and I wanted to work full time and set myself up financially at a young age.
I dove in headfirst with getting two jobs and studying a Diploma of Beauty Therapies. I then branched off into different aspects of beauty such as skin science and laser therapies. Not long after working in the industry I took the scary step of opening my first business when I was 18 years old. I built up a very successful small business here in Cairns that traded for 4 years and had a large client base.
After buying my first home at 19 years old through a broker at Astute, I was so intrigued by the process of the mortgage broker. I identified the reason as to why I had such an attraction to the industry, considering it is complete left field to beauty therapy, and it was because I love to make people feel good.
Buying a home is a huge milestone in people’s lives, it is scary and exciting all at once! I love the satisfaction of helping people achieve their goals, and I want to be there every step of the way. I have fallen in love with the industry and cannot wait to help service all my future clients with their home loans.
We have been using John since we bought our first house in 2008 and taken sound advice from him in all our finance dealing ever since; which has included, opening a business, building our second house and now purchasing an investment property. We trust the advice given to us and not understanding the finance world hugely rely on the knowledge given to us in making decisions. We thank Verena very much with her patience throughout each deal and her simple way of explaining the overwhelming fluff that the banks put on paper. Johns stickmen and drawings helped us immensely 🙂 We really feel like we have actually made some good friends when dealing with Astute.
We recently had an appointment with Astute to help us sort out our mortgage needs. From the moment we stepped into the building we were made to feel welcome. From Shae on the front desk to Damian during our appointment. Damian went above and beyond to help us with our needs, explaining things simply and offering further support. It all makes so much more sense when you have someone who knows what they’re talking about! Thank you so much.
I found every time I rang the office with a query the phone was answered promptly. Gus and his team stayed in contact at all times either by email or phone just to make sure I had complete understanding of the forms I was signing and the procedures they were taking to finalise the loan. I was never left wondering what happens next.
We were recommended from friends to see Fei Chan to discuss buying investment property. He was very polite, friendly, sincere and honest. But most importantly, he has made it clearer for us on how to build our property portfolio for a better future. For that, I too highly recommend his service to others.
Morene Rumble helped my partner and I get our finances in order with a personal loan to start saving for a house. I would highly recommend Morene to everyone, she’s very easy to talk to, friendly and makes you feel very comfortable with any situation.
I had no understanding of how the insurance side of Astute worked. After my first visit with Peta I was blown away with how she explained everything to me. And what I didn’t understand she was happy to take the extra time to explain them again. I felt she was very thorough and when I left I was able to think about what suited my needs to make a decision on how I wanted to proceed. Thanks Peta for advice.
Being newbies to town & the housing market, it was reassuring to have the guidance of Liam from Astute. We felt like one of his family by the extent of his efforts. His honesty, calming persona, knowledge & ability to explain the scary & unknown house buying process in our ‘speak’ was invaluable. Not to mention the fantastic custom home loan we have secured. I would highly recommend, and already have recommended, his services. Thank you again Liam and the Astute Team.
